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RE: ESSENTIAL SERVICES

BLC Legal Services is an essential service, available for business, while operating in accordance with Order issued by the Premier of Ontario, and is practicing and encouraging social distancing measures for the safe health of all persons. Learn More [61] Essential services include professional and social services that support the legal and justice system;
[65] Professional services including lawyers and paralegals, engineers, accountants, translators.
Order of the Premier of Ontario | March 23 2020 8:00PM

 


Harassing CollectorsHelpful Guide to Understanding the Rights Protecting Persons Facing Collections Issues

Every so often calls are received from people who complain of being harassed by collection agents.  While a collection agent calling to collect on an overdue account is generally lawful, collectors are required to perform collection efforts in accordance to the Collection and Debt Settlement Services Act, R.S.O.  1990, c.  C.14 as well as the judicially established common law.

An unfortunate circumstance arises when a collection agent becomes overly aggressive and engages in tactics such as calling too frequently or contacting people other than the debtor such as demanding that a friend or relative either pay the debt of the debtor or provide information as to where the debtor can be contacted directly.  Where a collection agent becomes a nuisance by repeated telephone calls, the collection agent may be found found liable: Anderson v. Excel Collection Services Ltd., 2005 CanLII 35681LaFleur v. Canadian Bond Credits Ltd.2003 CanLII 64307Tran v. Financial Debt Recovery Ltd.2000 CanLII 22621.

For more information, fill out the form below to send a direct inquiry to BLC Legal Services

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